Help:Troubleshooting

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Start with the symptom below. Keep a copy of valuable unsaved text before reloading, switching editors or trying again.

What happened?	What to try
I only see View source, or cannot create a page.	Sign in, then check access levels. New accounts cannot edit articles until granted access. Archive groups, page protection and blocks can impose further limits. Ask staff; do not create a duplicate to bypass the restriction.
I cannot find the edit, move or history buttons.	Open the page tools / More actions menu. Citizen folds actions into menus on small screens. Move appears only where your permissions allow it.
I want to leave editing.	Use Cancel and choose whether to discard changed text. In the classic source editor, Cancel below the form also returns to reading. Leaving does not save a draft.
I clicked Save changes and nothing was saved yet.	In VisualEditor it opens a review dialog first. Add a summary and confirm publication there. A preview is also unsaved.
My new title opened an existing page.	That title is already taken. Leave without replacing it, search for the subject and choose a distinct title if you are writing something different.
I cannot type inside an infobox or generated list.	Select it and edit its template fields, or use source mode. Generated content is maintained through its inputs, not by typing into the displayed result.
There is an edit conflict.	Another edit was saved while you worked. Follow the conflict guide to compare and merge the passages. Do not overwrite the other editor's work to get past the warning.
A template shows an error or raw braces.	Check the template name, matching braces and required fields in its documentation. Preview before saving. Ask a maintainer about shared-code changes.
An image is missing or too wide.	Check the exact uploaded filename and preview on a small screen. Help:Images and files explains file links and character-panel image fields.
Copy source did not reach my clipboard.	Select the text in the dialog and press Ctrl+C / Command+C. Your browser may block automatic clipboard access.
I cannot read a Gatekeep page I expect to access.	Ask staff to check Gatekeep membership. Keep the draft link and screenshots in a private support channel. Other staff roles do not automatically grant read access.

Ask for help

Send the page link, what you clicked, and the visible error message to the community's staff. Mention your browser and whether you used a phone if the layout is the problem. For public pages, a cropped screenshot can help. Do not send passwords, recovery codes or private draft contents to a public channel.

For a mistaken saved edit, try Help:History and undo. For accidental publication of personal/private information, contact a wiki administrator privately; removing the current text alone does not remove its history.